Frequently Asked Questions
We love creative requests! While scoops are mystery-based, you can leave a note at checkout, such as what colour(s) you want. You may also request the exclusion of up to three items 💗
Each scoop includes 12 to 15 mystery items, hand-selected from our rotating inventory of cute goodies. Items may include:
✨ Hair accessories (clips, scrunchies, etc )
✨ Stationery (notepads, pens, highlighters, and more)
✨ Mini toys
✨ Lifestyle items (bookmarks, keychains, self-care minis)
Some items may contain small parts. Please supervise children under 7 years old.
Please allow 7 to 10 business days for processing
1. Choose Your Mystery Scoop Quantity:
- Select 1 to 10 surprise scoops.
2. Personalize Your Order in the Cart Note:
- List up to 3 items you already own or would like to avoid.
- Tell us any preferred colors.
- Let us know if it’s a gift (optional).
3. The Surprise System:
- Items are hand-selected based on a fun bead system that links colors and shapes to different surprises (e.g., A pink bead = a cute keychain!).
4. We Scoop & Ship With Love:
- We’ll hand-scoop your order with lots of love and process it within 3 to 4 weeks..
- Orders ship from Manitoba, Canada
- Standard shipping rates apply
- Where applicable, tracking numbers will be sent via email, once shipped
Return Policy
All purchases are final. We do not offer returns or refunds.
Entered the wrong address? Reach out as soon as possible—updates can only be made before your order is packed.
Lost or stolen packages: Once shipped, Prairie Scoops is not liable for delivery issues. Please contact your carrier directly for assistance.
Product Disclaimer
Each scoop is a surprise! Items shown in videos or photos are examples only. Contents may vary by theme, availability, and scoop size. We do not guarantee specific items unless stated in the product description.
DISCLAIMER: Prairie Scoops offers novelty and decorative items meant purely for personal enjoyment. These products are not designed or intended for any functional, cosmetic, or therapeutic use. All customers assume full responsibility for how items are handled and used. Prairie Scoops cannot be held liable for allergic reactions, skin sensitivities, or any other adverse effects that may occur.
.WARNING: Some Prairie Scoops products include small parts, decorative elements, or pieces that may pose a choking or ingestion hazard. Young children should only handle these products with direct adult supervision. By purchasing or using Prairie Scoops items, the customer accepts full responsibility for safe handling and acknowledges that Prairie Scoops is not liable for accidents, misuse, or injuries that may occur.
